Is Amazon Go the ‘end of jobs’, the next step in check-out tech, or just a much better user experience?
Amazon Go is a new supermarket concept that eliminates check out for shoppers, and commentators quickly point out that this will lead to no checkout clerks, hence the apocalyptic headline on the New York Post and Robbie the Robot with Amazon logo.
The technology behind all this — a combination of sensors, AI-driven vision recognition, and deep learning, along with shoppers who all have smartphones — translates to a much simpler shopping experience, where a shopper simply puts purchases in their bag and walks out.
This has implications for Amazon warehousing, as well, since the same techniques can streamline the tracking of goods being packed into boxes for shipping.
But the undercurrent of the Post story is right: Amazon Go will mean less jobs. And as the technologies that support this spread — which Amazon might sell to other retailers — it will spread beyond Amazon Go. Imagine the same approach at Home Depot, at Nordstrom, or your neighborhood wine store.
Originally published at www.stoweboyd.com.