One of the factors in the adoption of work chat is that effective small teams (sets) operate (generally) around symmetric relationships, and higher degrees of mutual trust than in larger social scales, like scenes. As social scale increases there is greater asymmetry in power relations, which can decrease mutual trust, and chill open discourse.

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Founder, Work Futures. Editor, GigaOm. My obsession is the ecology of work, and the anthropology of the future.

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